Payment Terms

These terms cover anything you pay for on Modhold. Payments are taken by Stripe or PayPal: your card and bank details go straight to them and never reach us. You must be 18 or older (or have a parent's permission) to pay.

Who you're paying

When you buy a mod or tool, support an author, tip, or pay a bid, you're paying the author: the payment is made to their own Stripe account, or Modhold takes it for them and passes their share on. Modhold keeps a share as its fee. When you buy the Pass or a look, you're paying Modhold.

Supporter tiers and the Pass

• They renew every month until you cancel, and you're charged on the same day each month.
• Cancel any time in Settings; you keep what you paid for until the end of that month.
• If a payment fails, we try again for a few days; if it still fails, the membership ends.
• If a price goes up, we tell you at least [14] days before the next charge.

Gifts

A gift is paid once, for the months you choose. It's added to the person's time and can't be turned into cash. Gifts are final once sent.

Tips

Tips are a thank-you, not a purchase, and are final.

No refunds from Modhold

Modhold doesn't refund payments. A refund for something you bought from an author, or for supporting them, is up to that author: ask them. The Pass, looks, gifts and tips are final. A refund removes what it paid for.

Where the law where you live gives you more rights, those apply.

Chargebacks

Please talk to the author (or us, for the Pass) before disputing a charge with your bank. If a charge is reversed, what it paid for is removed and we may pause the account that used it.

Taxes

Prices are in US dollars. Where the law requires, we add sales tax or VAT at checkout.

Problems

[support email]